Services

Build the China-facing capability your business actually needs.

We connect market context, bilingual knowledge, product engineering and AI-led discovery. Every engagement starts with a focused business problem, a clear boundary and a practical first release.

01

China market entry

Localise the operating system, not only the words

Translate headquarters intent into a clear Chinese customer journey, digital presence and delivery plan.

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A good fit when

  • International companies preparing a first China-facing presence
  • Regional or global teams that need a reliable local implementation partner
  • Businesses whose Chinese content, channels and customer journey are fragmented

Typical deliverables

  • Bilingual discovery and China-readiness assessment
  • Local audience, question and channel map
  • China-facing website, customer portal or mini-program plan where relevant
  • Focused pilot scope and implementation roadmap
02

Bilingual knowledge systems

Give global and China teams one governed source of truth

Turn company documents, product information and service knowledge into searchable, source-grounded answer systems.

A good fit when

  • Teams working across English and Chinese materials
  • Sales, support and onboarding teams that need consistent answers
  • Companies that need permissions, citations and ongoing knowledge maintenance

Typical deliverables

  • Knowledge audit, cleaning and bilingual terminology governance
  • Retrieval, answer generation and source citation
  • Role-based access and sensitive-content boundaries
  • Operations dashboard, unanswered-question review and correction loop
03

AI applications and automation

Move from a demonstration to a system people can operate

Design and build AI assistants, internal tools, customer-facing applications and repeatable workflows.

A good fit when

  • Companies with one high-frequency process ready for a pilot
  • Teams that need an AI product with accounts, permissions and administration
  • Businesses connecting forms, documents, customer records or internal systems

Typical deliverables

  • Product scope, user journey and minimum viable pilot
  • Front end, back end, model integration and management interface
  • Tool calling, workflow state, logs and human approval
  • Deployment, monitoring, cost review and iteration plan
04

AI search visibility

Help Chinese discovery platforms understand and cite your brand

Build a stable public company entity, service language, answer library and evidence structure for AI-led discovery.

A good fit when

  • Complex services that need explanation before purchase
  • International brands that are unclear or invisible in Chinese AI answers
  • Companies planning a bilingual website or authority-content programme

Typical deliverables

  • Brand-entity and AI-answer visibility diagnosis
  • Chinese buyer-question map and competitor citation review
  • Service pages, standard answers and evidence-led content plan
  • Crawlability, structured data and ongoing answer monitoring
05

Workshops and roadmaps

Align headquarters, China teams and implementation priorities

Use business-specific workshops to identify the right first AI use cases, risks and ownership model.

A good fit when

  • Leadership teams deciding where AI investment should start
  • Business teams that need practical workflows rather than tool lists
  • Cross-border teams preparing a pilot and internal decision paper

Typical deliverables

  • Pre-workshop interviews and tailored agenda
  • Role-based exercises using real operating scenarios
  • Data, review and permission-boundary recommendations
  • Prioritised use-case shortlist and pilot roadmap

Clear delivery boundaries

AI platform rankings and recommendations cannot be guaranteed.
Sensitive data and high-risk actions require explicit permissions and human review.
Scope, timing and cost depend on confirmed systems, data and acceptance criteria.

Not sure where to begin?

Bring us one China-facing business problem. We will help you decide whether the right first step is content, a workflow, a knowledge system or a focused application pilot.

Discuss your project